Tips for your order:
Delivery
- Delivery is FREE. Worldwide.
- All items are sent in plain discreet packaging. The envelopes are marked with "K R A H O Versand, Scheffau/Austria".
- The items are packed in plain envelopes if possible such that they fit in your mail box / mail slot.
- Items are usually sent on the same day we receive your payment (or credit card order). All items are in stock.
- Normally, items will arrive in the UK within 3-5 days after the order. Please do not contact us until 2 weeks after the order / payment if the films do not arrive as there may be delays on the way.
- If you order more than 1 item at a time, they are very likely shipped in more than one envelope and may arrive on different days. Please do not contact us until 2 weeks after the order if not all films have arrived.
Regional Encoding
ALL films in our shop are regional code free (PLAYABLE WORLD-WIDE!), except for the following 4 titles from CAZZO: Sommergeil, Thom Barron Calling, Hotel Cazzo, 160 qm. Please note that for DVDs, the TV standard (PAL/NTSC) does not matter (as DVD players are able to switch between different TV standards). This means that - unlike with VHS video tapes - you do NOT need to worry if our DVDs will run on your system - no matter where you are (except for these 4 titles from CAZZO: Sommergeil, Thom Barron Calling, Hotel Cazzo, 160 qm).
Payment Methods
- Credit Card: Credit Crad is the preferred payment method. We do accept VISA, MASTERCARD, AMERICAN EXPRESS and DINER'S CLUB. Films will be shipped on the same or next business day.
- Bank Transfer / Überweisung (Ísterreich/Deutschland): If you choose bank transfer (Vorkasse), you will see our Austrian and German Bank account numbers after the order (including IBAN and BIC for international payments!) immediately after sending your order. Please send the money within 3 days after the order. Films are reserved for you for 7 days. Films are usually shipped on the day the payment arrives. In rare cases we might contact you and offer to select an alternate film or refund if payment is delayed and film has been sold out.
- Nachnahme (C.O.D.) C.O.D. Delivery is currently available in Austria and Germany, only.
- Note: All order and payment data including credit card data is transfered securely encrypted (128 bit SSL).
